GBP 
Euro
US Dollar
Who are Robert Harris Jewellers?
We are Silver Enterprises Ltd, trading as Robert Harris Jewellers since 1968 from our long-established shop in Rickmansworth, Hertfordshire.
The business was founded by Robert Harris, a highly respected jeweller who previously worked as a goldsmith for Kutchinsky and Garrard. His career included a number of distinguished projects, such as setting a diamond brooch for Princess Margaret and preparing items from the Crown Jewels for the Coronation of Queen Elizabeth II.
Today, we offer a wide range of jewellery, from silver chains to fine diamond rings, with a particular specialism in pre-owned, vintage, and antique jewellery. Alongside this, we provide a full range of professional services including jewellery and watch repairs, alterations, bespoke jewellery design and creation, and valuations.
See also: Our Story
Can I visit you?
Yes, you are very welcome to visit our shop in Rickmansworth, just outside London, where you can view our full selection of new and vintage jewellery in person.
139 High Street
Rickmansworth
Hertfordshire
WD3 1AR
Tel. +44 (0)1923 779325
We are a five minute walk from Rickmansworth tube station and only a short drive from junctions 17 and 18 of the M25.
Our opening hours are 9.30am to 5pm, Monday to Saturday. We are closed on bank holidays and between Christmas and New Year.
See also: Visit Us
What’s your returns policy?
Returns are straightforward. Please notify us and then return your item within 30 days of purchase.
Items must be returned in the condition in which they were received and sent using a fully insured service. Return postage costs are the responsibility of the customer.
For returns from outside the UK, please mark the parcel as “Return of Sample Merchandise from UK”. If the item is antique, please state “Antique – Over 100 Years Old”.
See also: Returns
Is my item guaranteed?
Whether you have purchased new or second hand jewellery, all items sold by us come with a two year guarantee unless otherwise stated. This does not cover loss or accidental damage.
See also: Our Guarantee
What shipping methods do you use?
Within the UK, items are sent via Royal Mail Special Delivery.
International orders are shipped using Royal Mail International Tracked and Signed, Parcelforce Global Priority or by DHL.
All services used are fully insured and tracked.
See also: Delivery Information
How long does shipping take?
Orders are dispatched on the same or next working day, Monday to Friday.
Approximate delivery times are as follows:
- UK: Next working day
- Europe: 3 to 5 working days
- Other destinations: In most cases, 2 to 8 working days
Please note that local customs procedures may occasionally cause delays. If your order is urgent, contact us.
See also: Delivery Information
How much does shipping cost?
All shipping is free worldwide.
Will I have to pay any import tax?
Local customs authorities may apply import taxes or duties. Antique jewellery, over 100 years old, will be clearly marked as an antique, and in many countries, including the EU and the USA, antiques are exempt from import duty.
Do you size rings?
Yes. If you purchase a ring from us, we can usually resize it, depending on the design. This typically takes a few days. We size any ring that has been purchased for over £595 free of charge.
If you are unsure of your ring size, you are welcome to visit us and we will measure it for you. If you are not local, another jeweller may be able to assist, or you may wish to purchase an inexpensive ring sizer online.
For surprise purchases, bringing in a ring worn on the same finger can be helpful, or you may be able to discreetly ask friends or family.
We also resize existing rings, with costs dependent on the metal type and number of sizes required.
See also: Our Services
Do you offer a repair and alteration service?
Yes, we offer a full range of jewellery and watch repairs and alterations at competitive prices, alongside a bespoke jewellery design and creation service.
See also: Our Services
Can I reserve an item?
Yes, we can reserve an item for up to seven days without obligation. Simply contact us to arrange this.
Do you offer credit or layaway?
Yes, we offer a layaway option.
A 20% deposit secures the item, with the remaining balance paid over an agreed period of up to six months. Each request is considered individually, so please contact us to discuss your requirements.
Please note that the initial 20% deposit is non-refundable. Any additional payments made will be refunded should the arrangement be cancelled.
See also: Layaway Payments
Do you offer gift wrapping?
Yes. Please let us know and we will be happy to beautifully gift wrap your item of jewellery at no cost.
See also: Gift Wrapping
Will my item come in a box?
Yes, all jewellery is supplied in a premium presentation box.
See also: Gift Wrapping
Do you buy jewellery?
Yes, we are always happy to view and appraise jewellery you may be considering selling. Items can be brought into the shop or you can contact us by phone on +44 (0)1923 779325 or email.
We recommend calling ahead to ensure a member of our team is available to assist you.
If you choose to accept a credit note instead of cash, we increase our offer by 25%.
See also: Selling Your Jewellery
If you would like any further information, please contact us by email or telephone on +44 (0)1923 779325. We are open Monday to Saturday, 9.30am to 5.00pm, closed on bank holidays and between Christmas and New Year.
Visit Us
139 High Street
Rickmansworth
Hertfordshire
WD3 1AR
United Kingdom
01923 779325
info@robertharrisjewellers.co.uk
See also: Visit Us